Cooper Hardiman

Leadership Development

The following programs are designed for managers or leaders who wish to enhance their leadership and people management skills. Within our suite of leadership development workshops you'll learn valuable skills and techniques to confidently lead your team through effective management strategies, clarity in communication and creating a positive and progressive workplace culture. To find out more about any of these workshops, please contact Claire on 0419 138 085 or via email at claire@cooperhardiman.com.au .

In this workshop we help you to break down the 'big picture' thinking to enable you to bring your team together and use your shared goals and vision to develop the way forward. We'll provide you with the tools and skills you need to lead your team effectively and collaboratively. Outcomes for participants include:

Understanding the process for developing a clear and compelling organisational vision.
Utilise effective planning tools such as the Goals Grid and SMART goals framework.
Understand the concept of the 'visionary leader'.
Understand the role of organisational culture and leadership in keeping employee motivated and focused on achieving a shared vision.

Learn a tried and tested formula which has been successfully applied by hundreds of managers to confidently conduct difficult conversations with staff in order to address poor performance or behavioural issues in the workplace. There is a good reason why this is our most popular workshop!

Use the “Challenging Conversations” model to effectively and confidently address poor performance or behaviours across a variety of situations in the workplace.
Describe and apply various techniques to maximise the effectiveness of conversations about behaviours or performance.

Unresolved conflict costs Australian workplaces billions of dollars each year. In fact, one study suggests a staggering 46% of Australian employees would rather look for a new job than contend with a workplace issue and 48% of employees take time off work when experiencing a tough time at work. [R U OK? Australian Workplace Relationships survey 2012] . In this workshop we give you the tools, techniques and confidence to appropriately address workplace conflicts as they arise.

Recognise the underlying causes of common workplace conflicts.
Describe the strengths and weaknesses of various techniques to resolve conflict and identify the most appropriate method to apply to different conflict types.
Build confidence and skill in applying various conflict management strategies including mediation techniques used by professional mediators.

Every organisation has its own unique culture. However, research suggests that the culture of a workplace is a key driver of organisational performance. So what can you do to ensure that you are driving the right culture for long term success?

Describe the significance of organisational culture and it’s link to organisational performance.
Identify some of the strengths and weaknesses of your existing organisational culture and how this is likely to impact on the organisation’s long term success.
Reflect on your own leadership style and identify any changes you wish to make to drive your preferred culture.
Identify solutions to common cultural challenges in workplaces including encouraging prudent risk taking, driving greater initiative and innovation and avoiding silos or an “us versus them” mentality

This workshop is suitable for all of your workforce and ensures your staff are educated about appropriate standards that are expected of them and others in the workplace in relation to equal opportunity, bullying and harassment. This workshop provides practical strategies to minimise bullying, harassment and discriminatory behaviour without creating a victim mentality that may lead to a spike in formal complaints.

Clarify legal definitions of what IS and ISN'T bullying & harassment.
Understand the difference between direct & indirect discrimination.
Develop basic techniques to self-resolve concerns about inappropriate behaviour in the workplace.
Develop staff members' skills in receiving feedback and championing respectful behaviours.

Do you want to foster a progressive and innovative culture within your organisation? How do you encourage teamwork within an organisation operating within divisions and with a different set of goals? In this workshop we challenge the concept of organisational 'silos' and discuss the benefits of effective collaboration.

Analyse the attributes of operational collaboration.
Consider a range of strategies that may benefit you and your team.
Explore the concept of innovation and the conditions we can create as leaders to lead an innovative culture.
Encourage you to consider andadopt some new practices or change your approach based on learnings from this workshop.

Have you been recently appointed to a supervisory or managerial role? Or perhaps you've been in the role for some time but not sure how best to spend your limited time, energy and effort to achieve the outcomes you desire? In this workshop we share with you a range of tools and techniques that you can use to maximise your impact and build your confidence as a leader of teams or individuals.

Understand the role of leaders and how leadership skills can be developed and refined.
Effectively transition to the role of leading a new team, including moving from 'buddy to boss'.
Build confidence and skills in managing the performance of staff including providing effective feedback.
Apply tools and techniques to maximise the effectiveness of team meetings.
Utilize strategies to manage time more effectively.
Use our 'Challenging Conversations' model to effectively and confidently address poor performance or behaviours across a variety of situations in the workplace.

The capacity to successfully lead teams, work groups or organisations through change is one of the most critical skills required of any leader – especially at a time when the complexity and pace of change has never seemed greater. In this workshop we equip you with the tools to maximise your effectiveness in leading people through change.

Explore common mistakes and key obstacles to the successful implementation of organisational change and how to overcome them.
Identify the critical role that leaders within organisations play to drive effective change.
Apply project management methodology to implement robust change management techniques and ensure that your proposed changes achieve their intended strategic objectives.

Can you imagine your workplace filled with staff who are all committed and focused on contributing to your oganisational vision and objectives, as well as being accountable for the same shared values and agreed behaviours within the workplace? It's not a pipe dream. It can achieved, provided that your managers learn the right techniques and put the right systems in place.

Apply best-practice approaches to pro-active performance management, and understand it’s correlation to high performing teams.
Consider organisational values and strategy in the management of performance and setting of goals.
Conduct meaningful performance discussions with employees, including setting goals in line with SMART principles.

As many as one in four adults in Australia will suffer from a mental illness during their working careers, yet many managers are unsure of their legal obligations and how to respond. Is it a breach of privacy to ask someone about their condition? How can I best support a person with a mental illness without becoming their psychologist? Can I discipline a person if they behave inappropriately due to a mental illness? What if they go on WorkCover or are suicidal? In this practical workshop our facilitators will share their expertise and guide you through the do's and don'ts, in order to achieve the best possible outcome for everyone.

Describe the major types of diagnosable mental illness and their most common symptoms.
Identify early warning signs of mental illness in the workplace.
Identify key legal risks associated with managing a person who had identified as havinga mental illness.
Develop and apply strategies for assisting staff with a mental illness whilst continuing to ensure accountability for appropriate performance and behaviour.

So much has changed over the past two years, including the way we interact with our staff and as a team. But what hasn’t changed is that we all continue to remain accountable for our roles. In this workshop we explore strategies for effectively managing staff and teams remotely, whilst ensuring that team morale and staff wellbeing remains a priority. This workshop is suitable for managers and supervisors wishing to gain insight into strategies and tools to effectively manage your team in a changing and challenging environment. By the end of this workshop participants will be able to:

Apply Change Management principles to the context of working from home or working remotely.
Consider Performance Management in this context – what really matters at a time like this.
Share ideas for practical steps to maximise the performance of all employees and ensuring ongoing accountability.
Consider employee wellbeing, morale and culture in these challenging times.

This workshop is designed for managers and supervisors wishing to gain insight into strategies and tools to effectively support team development. We provide insights and advice into developing and implementing mentoring programs within your team and your organisation to enhance the professional development of your staff. This workshop will help you to build and foster trust within the mentor/mentee relationship to reach your desired outcomes and achieve team success. By the end of this workshop participants will be able to:

Understand the benefits gained by the mentor, mentee and the organisation through a mentoring relationship.
Identify the key skills and attributes that can be enhanced through mentoring, to benefit both the mentee and the organisation.
Have the skills and knowledge to develop and implement a mentoring program with individual and organisational support.
Understand how to measure the progress and maintain momentum for long term success.

You've just invested a lot of time and energy into your recruitment process for a new hire and they're ready to start work. It may feel like the hard yards are behind you when appointing your ideal candidate, but in fact the realchallenge starts here. In this workshop we'll work with you to develop an onboarding strategy and probationary procedure to ensure that you create the conditions for high performance right from the outset of employment. Insights include:

Managing offers of employment, including contracting and key legislative requirements.
Understanding key employment and induction related documentation and procedures.
Identifying the difference between ‘Inducting’ and ‘Onboarding’ and identifying practical strategies for effectively and thoroughly onboarding employees
Understanding the legal environment surrounding ‘probationary periods’ and how this should be incorporated into best practice probationary management processes.
Identify tools for managing employee probationary periods, including ending employment within this period.

Unified teams that genuinely collaborate and co-operate are more productive teams. Through participating in a range of fun and practical team building challenges which promote effective communication, collaboration and creative thinking - your team won’t just learn the theory, but will also experience first hand the satisfaction and results that come from working in a cohesive team towards a common purpose.

Articulate your teams’ shared purpose and vision and how each member contributes to the achievement of that vision.
Develop a clear set of actions and priorities to lead their team toward success
Foster innovative and creative thinking

Find out more about Cooper Hardiman workshops

Up-skilling for success

Leadership Development

Achieving Team Vision and Purpose

Understanding the process for developing a clear and compelling organisational vision.

Utilise effective planning tools such as the Goals Grid and SMART goals framework.

Understand the concept of the 'visionary leader'.

Understand the role of organisational culture and leadership in keeping employee motivated and focused on achieving a shared vision.

Challenging Conversations

Learn a tried and tested formula which has been successfully applied by hundreds of managers to confidently conduct difficult conversations with staff in order to address poor performance or behavioural issues in the workplace. There is a good reason why this is our most popular workshop!

Use the “Challenging Conversations” model to effectively and confidently address poor performance or behaviours across a variety of situations in the workplace.

Describe and apply various techniques to maximise the effectiveness of conversations about behaviours or performance.

Conflict Resolution

Recognise the underlying causes of common workplace conflicts.

Describe the strengths and weaknesses of various techniques to resolve conflict and identify the most appropriate method to apply to different conflict types.

Build confidence and skill in applying various conflict management strategies including mediation techniques used by professional mediators.

Creating a Culture for Long Term Success

Every organisation has its own unique culture. However, research suggests that the culture of a workplace is a key driver of organisational performance. So what can you do to ensure that you are driving the right culture for long term success?

Describe the significance of organisational culture and it’s link to organisational performance.

Identify some of the strengths and weaknesses of your existing organisational culture and how this is likely to impact on the organisation’s long term success.

Reflect on your own leadership style and identify any changes you wish to make to drive your preferred culture.

Identify solutions to common cultural challenges in workplaces including encouraging prudent risk taking, driving greater initiative and innovation and avoiding silos or an “us versus them” mentality

Creating a Culture of Respect

Clarify legal definitions of what IS and ISN'T bullying & harassment.

Understand the difference between direct & indirect discrimination.

Develop basic techniques to self-resolve concerns about inappropriate behaviour in the workplace.

Develop staff members' skills in receiving feedback and championing respectful behaviours.

Fostering Innovation & Organisational Collaboration

Analyse the attributes of operational collaboration.

Consider a range of strategies that may benefit you and your team.

Explore the concept of innovation and the conditions we can create as leaders to lead an innovative culture.

Encourage you to consider andadopt some new practices or change your approach based on learnings from this workshop.

Leadership Essentials

Understand the role of leaders and how leadership skills can be developed and refined.

Effectively transition to the role of leading a new team, including moving from 'buddy to boss'.

Build confidence and skills in managing the performance of staff including providing effective feedback.

Apply tools and techniques to maximise the effectiveness of team meetings.

Utilize strategies to manage time more effectively.

Use our 'Challenging Conversations' model to effectively and confidently address poor performance or behaviours across a variety of situations in the workplace.

Leading Through Change

Explore common mistakes and key obstacles to the successful implementation of organisational change and how to overcome them.

Identify the critical role that leaders within organisations play to drive effective change.

Apply project management methodology to implement robust change management techniques and ensure that your proposed changes achieve their intended strategic objectives.

Managing and Lifting Performance

Apply best-practice approaches to pro-active performance management, and understand it’s correlation to high performing teams.

Consider organisational values and strategy in the management of performance and setting of goals.

Conduct meaningful performance discussions with employees, including setting goals in line with SMART principles.

Managing Staff with a Mental Illness

Describe the major types of diagnosable mental illness and their most common symptoms.

Identify early warning signs of mental illness in the workplace.

Identify key legal risks associated with managing a person who had identified as havinga mental illness.

Develop and apply strategies for assisting staff with a mental illness whilst continuing to ensure accountability for appropriate performance and behaviour.

Managing Staff Remotely

Apply Change Management principles to the context of working from home or working remotely.

Consider Performance Management in this context – what really matters at a time like this.

Share ideas for practical steps to maximise the performance of all employees and ensuring ongoing accountability.

Consider employee wellbeing, morale and culture in these challenging times.

Mentoring Staff for Team Success

Understand the benefits gained by the mentor, mentee and the organisation through a mentoring relationship.

Identify the key skills and attributes that can be enhanced through mentoring, to benefit both the mentee and the organisation.

Have the skills and knowledge to develop and implement a mentoring program with individual and organisational support.

Understand how to measure the progress and maintain momentum for long term success.

Onboarding and Probation Management

Managing offers of employment, including contracting and key legislative requirements.

Understanding key employment and induction related documentation and procedures.

Identifying the difference between ‘Inducting’ and ‘Onboarding’ and identifying practical strategies for effectively and thoroughly onboarding employees

Understanding the legal environment surrounding ‘probationary periods’ and how this should be incorporated into best practice probationary management processes.

Identify tools for managing employee probationary periods, including ending employment within this period.

Team Building Experiences

Articulate your teams’ shared purpose and vision and how each member contributes to the achievement of that vision.

Develop a clear set of actions and priorities to lead their team toward success

Foster innovative and creative thinking

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